The Grievance Redressal Committee at JB Institute of Technology, Dehradun, is dedicated to fostering fairness and equity within our academic community. Committed to upholding the rights and well-being of all stakeholders (Faculty, Staff, and Students), the committee provides a platform for individuals to express concerns freely and without fear. Operating with transparency and diligence, it ensures that grievances are examined, investigated, and resolved promptly, promoting trust and confidence. By addressing systemic issues and fostering a culture of collaboration, the committee contributes to enhancing institutional processes and creating a supportive environment for all. In alignment with our values of fairness, integrity, and respect, the committee stands as a beacon of justice, guided by empathy and a steadfast commitment to our institution’s and its members’ welfare. 

                        The Grievance Redressal Committee at JB Institute of Technology, Dehradun, operates with multifaceted objectives to ensure a fair, inclusive, and supportive environment. These objectives encompass:

1. Providing a Platform for Expression: The committee aims to create a platform where individuals feel comfortable expressing their concerns and grievances without fear of reprisal or discrimination. It ensures that all voices are heard and valued, regardless of hierarchical or positional differences.
2. Ensuring Fair and Timely Resolution: One primary goal is promptly and transparently addressing grievances. This involves establishing efficient processes for receiving, investigating, and resolving grievances while adhering to established timelines.
3. Upholding Rights and Well-being: The committee is dedicated to upholding the rights and well-being of all academic community members. It strives to create an environment where individuals feel respected, supported, and empowered to seek redressal for any grievances they may encounter.
4. Thorough Investigation and Evidence Gathering: The committee conducts thorough investigations into grievances, gathering relevant information and evidence to facilitate informed decision-making. This includes interviewing involved parties, collecting documentation, and consulting relevant stakeholders.
5. Mediation and Conflict Resolution: Whenever possible, the committee seeks to facilitate dialogue and mediation between aggrieved parties to achieve mutually acceptable resolutions. This involves employing conflict resolution techniques and fostering open communication channels.
6.  Recommendations for Improvement: In addition to addressing individual grievances, the committee identifies systemic issues and recommends corrective actions or policy changes to prevent recurrence. It actively contributes to the enhancement of institutional processes and practices.
7. Maintaining Confidentiality and Sensitivity: Throughout the grievance resolution process, the committee maintains strict confidentiality and sensitivity, respecting the privacy of all involved parties. This ensures that individuals feel comfortable coming forward with their grievances and that their privacy is protected.
8. Promoting Awareness and Understanding: The committee promotes awareness and understanding of the grievance redressal mechanisms available within the institution. This includes informing stakeholders about how to access these mechanisms and what to expect during the process.
9. Monitoring and Continuous Improvement: The committee monitors grievance trends and patterns to identify areas for improvement and opportunities for proactive intervention. This ongoing monitoring allows for the timely identification of emerging issues and implementing preventive measures.
10. Adhering to Principles of Transparency and Accountability: In all its activities, the committee adheres to the principles of transparency, accountability, and integrity. It ensures that all actions taken are conducted in a manner that is transparent, accountable, and in line with established ethical standards and institutional policies.