The Grievance Redressal Committee at JB Institute of Technology, Dehradun, performs various functions to effectively address and resolve grievances within the institution. These functions include:

1. Receiving and Registration of Complaints: The committee acts as the central authority for receiving complaints from students, faculty, staff, or any other stakeholders. It ensures that complaints are registered promptly through designated channels, such as online portals, complaint boxes, or in-person submissions.
2. Initial Assessment and Classification: Upon receiving a complaint, the committee conducts an initial assessment to determine its nature, severity, and relevance. Complaints may be categorized based on urgency, type of grievance (academic, administrative, interpersonal, etc.), and the parties involved.
3. Documentation and Case Management: Each complaint is meticulously documented, including relevant details such as the complainant’s identity, nature of the grievance, submission date, and any supporting evidence. The committee maintains a systematic case management system to track the progress of each complaint from registration to resolution.
4. Investigation and Evidence Gathering: The committee conducts impartial and thorough investigations into each complaint, gathering evidence, interviewing witnesses, and reviewing relevant documentation. It ensures that all parties involved have an opportunity to present their perspectives and provide supporting evidence.
5. Mediation and Conciliation: In cases where disputes can be resolved through mediation or conciliation, the committee facilitates dialogue between the parties involved. Trained mediators or neutral third parties may be involved to help facilitate constructive communication and reach mutually acceptable solutions.
6. Adjudication and Decision-making: The committee may proceed with adjudication for complaints that cannot be resolved through mediation. This involves carefully reviewing the evidence, applying relevant policies and regulations, and making informed decisions or recommendations for resolution.
7. Recommendations and Remedial Actions: Based on the findings of its investigation or adjudication, the committee formulates recommendations for remedial actions. These recommendations may include disciplinary measures, policy changes, restitution, or other corrective actions to address the grievance and prevent its recurrence. 
8. Communication and Feedback Mechanisms: The committee maintains open and transparent communication with the complainant and relevant parties throughout the grievance resolution process. It provides regular updates on the status of the complaint, seeks feedback on proposed resolutions, and ensures that all parties are informed of the progress.
9. Follow-up and Monitoring: After a complaint has been resolved, the committee conducts follow-up to ensure that any agreed-upon actions are implemented effectively. It monitors the situation to verify that the grievance has been fully addressed and that any systemic issues have been remedied.
10. Training and Capacity Building: The committee may organize training sessions, workshops, or awareness programs to educate institution members about the grievance redressal process, conflict resolution techniques, and the importance of maintaining a respectful and inclusive environment.
11. Continuous Improvement and Evaluation: The committee regularly evaluates its processes, procedures, and outcomes to identify areas for improvement. It solicits stakeholder feedback, conducts internal reviews, and implements changes as necessary to enhance the effectiveness and efficiency of the grievance redressal system.